by Jack Harrington | Jun 20, 2019 | Business Tips
Having repeat customers is essential to many businesses, and the key to keep clients coming back is to provide them with great customer service. Here are five ideas to rate your business’s savvy when it comes to serving customers well. Make a great first... by Jack Harrington | Jun 6, 2019 | Business Tips
Every business has customers, and while all customers are important, most entrepreneurs will agree that some customers are more important than others. This may be due to the amount of revenue the customer brings in, their ability to refer new clients to you, the... by Jack Harrington | May 23, 2019 | Business Tips, Customer Service Tips
Setting customer expectations in your business is essential to gain the trust of your customers, avoid conflicts, and maintain a high level of customer service. One way to set customer expectations is to clearly state policies that are customer-facing. Many of these... by Jack Harrington | Apr 11, 2019 | Business Tips, Management Tips, Time Management Tips
Hiring a new employee is a big accomplishment in any small business, and there are a lot of steps involved, too. Here’s a handy checklist to help you stay organized when you bring that new hire on board. First things first, the legal and accounting items:... by Jack Harrington | Mar 14, 2019 | Business Tips, Profitability Tips
One of the biggest challenges for small businesses is managing cash flow. There never seems to be enough cash to meet all of the obligations, so it makes sense to speed up cash flow when you can. Here are five tips you can use to get your cash faster or slow down the... by Jack Harrington | Feb 28, 2019 | Business Tips, Profitability Tips
Do you remember the days when you got a report card from school? Now that you have a business, your business has grades as well. But it’s up to you to calculate them. Here are some grades you can compute for your business to give it a report card of its...